Improving Team Efficiency at a Colorado-based Roofing Company
Solution: Implementation of a complete DataStitch solution
Industry: Construction
Company: Colorado-based roofing company
A large roofing company that has been around for over 100 years decided to invest in the latest technology to improve sales, customer support, dispatch and business forecasting by working with DataMAPt. Their solution removed the need to use spreadsheets and paper work orders by leveraging the AI-based technologies inherent in the DataStitch Platform.
Challenge
- Duplication of data in the sales process in 4 systems
- Relying heavily on spreadsheets for new sales
- Deadlines for bids and proposals were being missed due to limited event management
- No integrations between CRM and Accounting software
- Routes and dispatch were handled manually as a back office task
- On-boarding of employees was slowed down due to limited documentation
Solution
DataStitch Fusion
Data integration and management
DataStitch Marketplace
Data analysis and planning
DataStitch Business
Business management
Success Stories
- Integration of all current systems to communicate with no manual processes
- Mobile app to streamline dispatch of teams to multiple sites, using AI to determine optimal routes
- Replaced CRM and Project Management applications
- Implemented Service Desk so that customers can open tickets online and track progress
- Migrated over 20 years of customer data from multiple systems into the DataStitch platform
- Insight into key metrics that were previously unavailable